Refund Policy

Last Updated: September 2025

We are committed to your satisfaction. This Refund Policy describes the conditions under which you can request a refund for the Smart Tech course, in compliance with Digistore24's policies and consumer protection laws.

1. Refund Period

We offer a 60-day money-back guarantee from the date of purchase. If, for any reason, you are not satisfied with the Smart Tech course, you may request a full refund within this period.

2. Eligibility for Refunds

Refunds may be requested under the following conditions:

• The request is made within the 60-day period after purchase.
• Technical issues that prevent access to the purchased content and cannot be resolved by our support team.
• Content is significantly different from the description presented at the time of purchase.
• Duplicate purchases made by mistake.

3. Non-Refundable Items

The following items are generally not eligible for a refund:

• Requests made after the 60-day period.
• Content that has been fully accessed or downloaded and used in its entirety.
• Purchases made with promotional codes or special discounts, unless required by law.

4. How to Request a Refund

To request a refund, follow the steps below:

1. Contact our support team via email at [your_email@example.com] or the contact form on our website.
2. Provide your order number and a detailed reason for the refund request.
3. Wait for your request to be reviewed, which will be processed within 5-7 business days.
4. If approved, the refund will be processed to the original payment method.

5. Processing Time

Approved refunds will be processed within:

• 5-7 business days for review and approval.
• An additional 3-10 business days for payment processing, depending on your bank or financial institution.

6. Chargebacks and Disputes

We recommend that you contact us directly to resolve any issues before initiating a chargeback with your bank or credit card company. Chargebacks may result in the suspension of access to the course.

7. Consumer Rights

This policy does not affect your legal rights as a consumer under applicable laws, including the consumer protection laws of your country.

8. Changes to the Policy

We reserve the right to modify this refund policy at any time. Any changes will be posted on this page and will take effect immediately.

9. Contact for Refunds

For any questions about this policy or to start a refund process, please contact us through our main website.

Digistore24 Compliance: This refund policy is in full compliance with Digistore24's merchant requirements and applicable consumer protection laws, including the 60-day guarantee offered by the platform.